Workplace Services Manager
Date Posted: 16/09/2025
Location: London
Job Type: Full time
Apply NowWorkplace Services Manager
London – Hybrid. Weekly to travel to Reigate and Belfast (Q) required
Who are Just?
We help people achieve a better later life. That’s our purpose and it’s the reason we exist. We are a fast-growing FTSE 250 company helping customers enjoy the retirement they deserve. We do this through a variety of market leading, award-winning products and services, delivered by a diverse team of over 1,400 purpose-led colleagues who genuinely put the customer at the heart of everything we do.
This is a brilliant time to join our business. We are on an exciting growth journey to become the UK’s most loved retirement expert.
About the Role:
We have an exciting opportunity for a Workplace Service Manager role to join our People team, to support the Head of Workplace all aspects of facility management delivery and contract management.
This role will deliver our facility management services within our office portfolio, working with and managing our service partners to ensure high standards of health, safety and environment compliance is met, as well as supporting on wider workplace and activities projects, such as Carbon reduction, car and desk booking etc
Key Responsibilities:
Management of the Facilities Management contract ensuring delivery of first class services, ensuring adherence to service level agreements and key performance indicators.
Develop and maintain strong relationships with vendors, suppliers, and contractors to drive improvements to service delivery and drive innovation
Develop and maintain strong relationships with key business stakeholders, listening and responding to feedback and take action to improve service delivery.
Ensure that all FM activities and services are compliant with local health, safety and environmental regulations.
Oversee the delivery of all planned and reactive maintenance activity.
Collaborate with legal counsel and procurement to review, select and appoint new suppliers and finalise contract terms and conditions.
Assist with office relocations and general moves activity to ensure that core services run
seamlessly.
Control the property cost base and assist with budget planning
Skills and Experience:
IOSH Managing Safely, NEBOSH General Certificate
Proven experience in facilities contract management or real estate environment
Experience managing contractors and suppliers.
Knowledge of building operations and maintenance procedures which includes an understanding of mechanical and electrical services.
In-depth knowledge of Health, Safety, and Environmental legislation.
Detail-oriented with excellent organisation and time management skills.
Experience in budget preparation and management.
Strong problem-solving skills and ability to work in a diverse and dynamic environment.
Excellent communication and interpersonal skills.
Ability to work collaboratively within defined deadlines
Experience in cost management and managing budgets
Company Benefits
A Competitive Salary, Pension Scheme and Life Assurance
Along with 25 Days Annual Leave plus an Additional Day on us for your Birthday
Private Medical Cover and Income Protection, just in case
A generous and highly achievable bonus scheme – paid annually based on individual and company performance against targets
Opportunity to progress within your career both in-role and within the company
FREE access to the Headspace App, a 24/7 Employee Assistance Helpline and Trained Physical & Mental Health First Aiders (On-Site)
A variety of Employee Funded Benefits available to you via our Online Benefits Portal
Plus, several additional purchase options available for you and your loved ones
Why Just?
At Just you’ll have the opportunity to develop your career, whilst making a difference to the lives of those around you. You’ll be part of a company with a strong and distinctive culture - we’re ambitious, curious and collaborative – and every decision we make centres around being Just and delivering the best outcomes for our customers.
We’re committed to building a more sustainable business, and we’re working hard to make progress against our Net Zero targets. We're reducing our reliance on fossil fuels in our offices, switching to more sustainable sources of energy and we're investing more of our money in green and social assets.
Valuing diversity of thought and fostering a sense of belonging is critical to our business success, driving innovation and balanced decision making. Our work on DEIB (Diversity, Equity, Inclusion and Belonging) aims to deliver a brilliant employee experience underpinned by a sense of belonging, where our people feel proud to work at Just. We remain committed to our publicly disclosed HM Treasury Women in Finance Charter and Race at Work Charter targets and support a wide range of employee network and events, championing issues including intergenerational working, social mobility and neurodiversity.
Be Bold. Be Brilliant. Be Just.
Apply Now