Access your defined benefit pension online

We offer a secure online service called Benpal that lets you view information about your pension online and update details securely when it suits you. It lets you: 

  • View your policy document, schedule and member guide online
    • Tell us if you’ve changed address or bank details
    • View your last payment and a record of payslips and P60s online
    • Tell us if you’d like to receive alerts through Benpal
    • Change your contact preferences at any time; and
  • You’ll still be able to contact us by phone, letter and email

You can find the Benpal benefit portal here.

Take a look at our video which walks through the main features of Benpal.

How to register for Benpal

To register for Benpal, use the activation code in the letter we send a few weeks after your welcome pack. If this hasn’t arrived or you’ve mislaid the letter, contact us and we’ll email or post another activation code to you.

You can find the Benpal benefit portal here.