Cloud Operations Engineer

Date Posted: 29/09/2023

Location: London

Job Type: Full time

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Cloud Operations Engineer

Full time (35 Hours per week)

London – Hybrid ( 2 days per week from the office)

Job overview

The Cloud Operations Engineer is responsible for managing and maintaining IT infrastructure systems and services across Just’s private data centre and hybrid cloud environments.

They will be responsible for supporting the day to day operations within the cloud operations team, whilst working on new project initiatives and technology solutions.

Working alongside the rest of the team in an agile fashion, planning task and  projects  against  business  as  usual  activities,  utilizing  Azure  DevOps  boards  for  backlog  items, features and sprint planning

Job role accountabilities

  • Act as level 3 escalation for systems and services under the cloud operations team
  • Manage and maintain IT infrastructure systems, and services across Just’s private data centre and hybrid cloud
  • Work with product owners, architects and technology teams to design, implement and deliver technology solutions
  • Proactively monitor and respond to service health alerts across the infrastructure systems and services platforms
  • Identify process optimisation opportunities and contribute to and support the implementation of proposed solutions
  • Available to be part of a 24/7 on-call support rota
  • Create, manage and maintain excellent working relationship with stakeholders across the businesses
  • Maintain and manage relationships with vendor and technology partners
  • Promote a ‘One Team’ ethos with effective collaboration between colleagues and key stakeholders
  • Champion Agile best-practices, processes, and tools in support of service processes

About you

The ideal candidate will have in-depth experience with Microsoft technologies, Office 365 services, Azure services and in scripting and automation.

They will be comfortable working independently and as part of a team, proactively managing their own projects and tasks, confident collaborating with peers and responsible for identifying opportunities for improvements across our systems and processes

Skills and Knowledge

  • Office 365 platform management
    • Security, policy, governance and compliance
  • Modern device management & BYOD
    • Microsoft Autopilot, Intune, MECM, ATP Defender for 365
  • On-premise and cloud VDI solutions such as Azure Virtual Desktop Windows 365
  • Exchange server on-premises and Exchange server online
    • Migration experience between Exchange server and Exchange online
  • Managing on-premises platforms for patching, software packaging and deployments
  • Microsoft Azure
    • Deploying and managing services within Microsoft Azure
    • Azure AD, conditional access and privileged identity management
  • Scripting and automating with Azure PowerShell and Power Automate
  • Terraform for managing Infrastructure-as-code
  • Serverless, containerization and orchestration services
  • CI/CD pipelines in Azure DevOps
  • Experienced with configuring and administering monitoring platforms
  • Microsoft  Windows  Server  and  associated  roles  such  as  Microsoft  Active  Directory,  Group Policy, ADFS, Security, PKI, DNS, DHCP, etc
  • Good understanding of networking, load balancing, clustering and firewalls
  • Experience working in an Agile / Scrum environment
  • Exceptional  communication,  presentation  and  interpersonal  skills  with  an  ability  to  extract, translate and communicate meaningful information at all levels
  • Able to work under pressure and meet deadlines
  • Strong technical, analytical, and problem-solving skills
  • Excellent written, verbal, and organizational skills

Company Benefits

  • A Competitive Salary, Pension Scheme and Life Assurance
  • Along with 25 Days Annual Leave plus an Additional Day on us for your Birthday
  • Private Medical Cover and Income Protection, just in case
  • A generous and highly achievable bonus scheme – paid annually based on individual and company performance against targets
  • Opportunity to progress within your career both in-role and within the company
  • FREE access to the Headspace App, a 24/7 Employee Assistance Helpline and Trained Physical & Mental Health First Aiders (On-Site)
  • A variety of Employee Funded Benefits available to you via our Online Benefits Portal
  • Plus, several additional purchase options available for you and your loved ones

    Apply Now