DB Pensions Administration Manager

The DB Pensions Administration Manager role is responsible for the underwriting support team and the DB administration team. The role will be responsible for the allocation and checking of all day to day operational tasks such as collation and recording of accurate medical underwriting information, member queries, monthly funding, reinsurance reporting and data validation. Ensuring all work is completed in line with our SLAs, client commitments and agreed projects for underwriting.

Responsibilities will include managing a small team of administrators who will work on both underwriting and policy administration tasks and supporting and working with JLT on all day to day policy administration matters. The role will also include ensuring there is adequate support for the DB Client Relationship Transition Managers and Implementation Managers with their administrative matters such as checking payroll calendars, annual payroll approvals for new schemes and monthly funding for schemes in data cleanse.

•Manage DB administration team, working with administration and reinsurance partners as required, to ensure all admin tasks, underwriting projects, member and trustee queries and complaints are responded to in a timely manner and in line with SLAs
•Ensure adequate, qualified, resource within the team to support existing and future new business ensuring the provision of relevant training and support to team to meet business demands
•Manage the completion of routine DB operational tasks, as per work scheduler, including but not limited to:◦completion and checking of payroll calendars for DB portfolio of schemes ensuring Finance are kept up to date with new Client payment requirements
◦completion and checking of payroll recs, ensuring reports are issued to clients within agreed timescales and payments are made and confirmed to the client and JLT as expected
◦completion and checking of monthly reinsurance reporting, ensuring reports are issued and payments are made to reinsurers in line with Treaty arrangements
◦completion and checking of the reconciliation of valuations data from JLT and provision of monthly payment details to Finance
◦completion of quarterly mortality screening ensuring results are coordinated between JR Ops, trustees and JLT and completed in a timely basis
◦tracking and completion of any required trustee reporting ensuring delivery to agreed dates

•Manage the completion of routine underwriting administration tasks, as required for all underwriting projects, including but not limited to:◦completion of underwriting projects in line with agreed targets starting with the initial mailings through to the provision of factors to DB Pricing for quotation purposes
◦supervision of the initial screening and underwriting of DB pensioners through outbound calling, referring cases to underwriting solutions manager and DB reinsurer where appropriate
◦act as liaison with the chosen reinsurer on behalf of the DB unit for any underwriting queries and data as required
◦provision of regular and timely updates to EBCs and trustees on underwriting projects, ensuring communication methods are appropriate and updates are clear, factual and correct

•Initiate and plan operational audits of JLT and incumbent administrators, getting involved in the audits as required
•Provide support for transition team on new transaction admin including the completion and checking of payroll calendars, monthly funding in data cleanse and annual payroll approvals
•Maintain operational MI including JLT, in house admin and underwriting team performance and work tracking ensuring that any issues, including capacity concerns, are flagged in a timely manner

Contact Details:
Contact: Just

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